Hana Miyakoshi

A high school student. She tends to be strict and somewhat unfazed at the strange behavior of her co-workers, except when they fail to do their jobs properly. Hana tends to punch the manager in the face and encourages Higashida to do the same so he does not become as miserable as the manager. Despite being rough on the exterior, she can quickly change her personality to look friendlier (albeit to customers only). She enjoys making chocolates, although they are terrible enough to make people "meet Saint Valentine from down the Heavens".

(Source: Wikipedia)